• Australian Owned
    & Operated
  • Shipping throughout Australia & NZ
  • Manufactured
    in the UK

Shipping policy

At LifeTec, we are committed to delivering your orders safely and on time. Please review the shipping details below to understand how and when your order will be processed and delivered.

Shipping Area

We currently ship orders within Australia and to New Zealand only.

Order Cut-Off Time

Orders placed before 01:00 PM (GMT+10:00 – Australian Eastern Standard Time, Brisbane) will be processed on the same business day. Orders placed after this time will be processed the next business day.

Handling Time

All orders are processed within 1–2 business days (Monday to Friday), excluding weekends and public holidays.

Transit Time

Once dispatched, delivery typically takes 3–7 business days (Monday to Friday), depending on your location within Australia.

Shipping Cost

Shipping rates are calculated based on the size, weight and destination of your order and may vary due to current fuel and freight costs. We’ll always provide the applicable shipping cost with your quote before dispatch.

Currency

All shipping fees and product prices are listed in Australian Dollars (AUD).

Contact Information

If you have questions regarding your shipment, please feel free to reach out to us:

Phone: +61 7 3132 7388

Email: info@lifetec.com.au

Office Hours: 9 AM – 5 PM (Monday to Friday)

Address: LifeTec, 75 Raubers Road, Northgate 4013 QLD, Australia

Company ABN: 51 697 062 543

Time Zone: GMT+10:00 – Australian Eastern Standard Time (Brisbane)